When letting your property, you do but a good deal of faith in tenants to look after expensive items and probably those at the top of the list will be white goods: fridges, washing machines and tumble dryers. These appliances aren't easily damaged, but they do take some maintenance and they require some care to protect them in the long run. So how can you make sure your tenants are looking after your appliances?
Leave Instructions and Manuals
You don’t want to bombard your tenants with information when they first move in, but you do need to make sure that they know how to look after your appliances: different makes and different brands often require very different treatment. Leave a folder of appliance manuals for your tenants when they move in and why not write out a few instructions on cleaning: removing filters from tumble dryers is always a classic problem.
Be Open to Calls
It can be frustrating when a tenant rings up asking how to change a lightbulb or how to lock the front door, but it’s important to be open to calls and to try to help as best as you can. Make sure that your tenants know they can call you if they have difficulties – it will help to protect both your relationship with your tenants and your appliances!
It’s best to establish a protocol with your tenants as soon as the move in when it comes to appliances: you then can be sure that things are being properly looked after. It’s good practice to leave some information so your tenants can troubleshoot themselves, but at the end of the day the most useful thing is your mobile phone: just keep in touch.
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